New Orleans

Smoothie King Center

  • November 25 2025
  • Within Walking Distance
Overview
Getting To and From
Inside the Venue
Onsite Accessibility
Our Guidelines
Comments
About
Vast, state-of-the-art concert & sports venue & home of the New Orleans Pelicans basketball team.
Getting To and From
Features Information Available on Website Available at Venue Notes Additional Info / Things to Know Links
On Site Parking Garage or Lot
Yes
Yes
Accessible parking is available in garages adjacent to the arena. Guests must display a valid disability placard; spaces are first‑come, first‑served.
Drop Off/Pick Up Lanes/ Ride Share
Yes
Yes
ADA drop‑off/pick‑up is located at the corners of Dave Dixon Drive with Le Rouge Lane and Magnolia Street. Guests can request assistance from staff upon arrival.
Off site Parking
   
Accessible Entrance
Yes
 
Site Map/Floorplan
 
Inside the Venue
Features Information Available on Website Available at Venue Notes Additional Info / Things to Know Links
Dedicated Accessible Entrance
Yes
Yes
Accessible entrances are available at the north, east and west sides of the arena. Elevators provide access to all seating levels.
Street Level Access and Automatic Doors
Security Checkpoint
 
Use of Mobility Aids
Yes
Yes
Wheelchairs are available from guest services; visitors may use personal mobility devices. Wheelchair loans are first‑come, first‑served.
Accessible Seating (Theater)
Yes
Yes
Wheelchair and semi‑ambulatory seating is available throughout the arena. Accessible tickets may be purchased online or exchanged at the box office.

Getting To and From

Find essential details on parking, drop-off points, and accessibility to make your visit smooth and hassle-free.
Check the table below for more information.
Features Information Available on Website Available at Venue Notes Additional Info / Things to Know Links
On Site Parking Garage or Lot
Yes
Yes
Accessible parking is available in garages adjacent to the arena. Guests must display a valid disability placard; spaces are first‑come, first‑served.
Drop Off/Pick Up Lanes/ Ride Share
Yes
Yes
ADA drop‑off/pick‑up is located at the corners of Dave Dixon Drive with Le Rouge Lane and Magnolia Street. Guests can request assistance from staff upon arrival.
Off site Parking
   
Accessible Entrance
Yes
 
Site Map/Floorplan
 

Inside the Venue

Get to know what to expect indoors—from seating layouts to restrooms and concessions.
Features Information Available on Website Available at Venue Notes Additional Info / Things to Know Links
Dedicated Accessible Entrance
Yes
Yes
Accessible entrances are available at the north, east and west sides of the arena. Elevators provide access to all seating levels.
Street Level Access and Automatic Doors
Security Checkpoint
 
Use of Mobility Aids
Yes
Yes
Wheelchairs are available from guest services; visitors may use personal mobility devices. Wheelchair loans are first‑come, first‑served.
Accessible Seating (Theater)
Yes
Yes
Wheelchair and semi‑ambulatory seating is available throughout the arena. Accessible tickets may be purchased online or exchanged at the box office.

Onsite Accessibility

Learn about ramps, elevators, restrooms, and other accessible features available during your visit
Features Information Available on Website Available at Venue Notes Additional Info / Things to Know Links
Restrooms
Yes
Yes
Family and accessible restrooms are located on all levels of the venue. A list of locations is provided on the venue’s accessibility guide.
Elevators
Yes
Yes
Elevators connect all seating levels and accessible areas. ADA guests receive priority access.
On-Site Dining
Yes
Yes
 
Our Guidelines
1. Make Accessibility Info Easy to Find - Dedicated Website Accessibility Page

Clearly post detailed accessibility information online, covering parking, entrances, interior pathways, site plans, and more.


2. Include All Mobility Devices

Consider walkers, canes, crutches — not just wheelchairs. Provide specifics for a variety of mobility needs. Include people who use different devices in the conversation.

3. Go Beyond ADA Compliance

ADA is the minimum. Strive for real-world accessibility through thoughtful design and ongoing improvements.

4. Visibility = Accessibility

If disabled visitors aren't present, barriers may exist. Transparency and preparation are the keys to inclusion. Empower everyone to attend.

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