Cleveland

Progressive Field

October 15 2026
Within Walking Distance

Overview

Getting To and From

Inside the Venue

Onsite Accessibility

Our Guidelines

Comments

Accessibility Information Google Map Venue Floor Plan Website

About

Progressive Field is the ballpark of the Cleveland Guardians, at 2401 Ontario Street in downtown Cleveland, next to Rocket Mortgage Fieldhouse in the Gateway district. It is owned by the Gateway Economic Development Corporation of Greater Cleveland, a non-profit whose board is appointed by the City of Cleveland and Cuyahoga County, and leased to the Guardians, who run it and publish every page a fan reads. Accessible seating is the strongest part of its published information: the ballpark lists every section that has it, on every level, from Field Box Back and Lower Box through the Bleachers, Club, Family Deck, Upper Box, Upper Reserved, View Box and Standing Room Only, and states that every wheelchair space has companion seating next to it. Spaces come as level ground platforms or as end-of-row seats with no armrest, and seats behind the screened area are offered to fans with visual impairments.

Wheelchairs are available at every gate to take you to and from your seat, assistive listening radios can be borrowed at Fan Services in section 153, and a Sensory Room sits inside the Kids Clubhouse, with KultureCity sensory bags and noise-cancelling headphones to borrow. The catch is that the ballpark's own pages contradict each other often. Three official pages give three different accounts of the same elevators, the parking garage is published under three names with three operators, family restroom sections disagree within the site, and the disability access guide still sends fans past a building that was renamed years ago. The one thing no map does is mark a wheelchair space.

Getting To and From

Features	Information Available on Website	Available at Venue	Notes
On Site Parking Garage or Lot	Yes	Yes	The Cleveland Guardians utilize The Gateway East Garage (650 Huron), managed by City of Cleveland which is the nearest garage for patrons and is located adjacent to Progressive Field and Rocket Mortgage Field Hous. The Gateway East Garage offers accessible spaces to be utilized by vehicles that have an accessible placard displayed as well as a parking pass (purchased in advance or day of when available). There are many surface lots and parking garages within a short distance to the ballpark that also offer accessible spaces for guests in need.
Drop Off/Pick Up Lanes/ Ride Share	Yes	Yes	Guests may drop off and pick up along the curb lane off of Ontario Street.
Off site Parking	Yes	Yes	Many surface lots and parking garages within a short distance of the ballpark also offer accessible spaces for guests who need them. More than 8,000 parking spaces sit near the Rapid Transit stations, and ParkMobile is offered for reserving a space in advance.
Accessible Entrance	Yes	Yes	The ballpark states that all entrances and exits are accessible throughout the stadium. Two ramps are drawn on the official seating diagram, one on the Ontario Street side and one beside the East 9th Street escalator. Accessible ticket windows are listed: window one at the Left Field Gate, all six kiosks outside the exit gate at the Right Field Gate, and both kiosks outside the Infield gate next to the Fan Services Center.
Site Map/Floorplan	Yes	Yes	Two official maps exist. The seating diagram marks three gates, two ramps, two escalators, stairs and the bridge to the garage. The interactive Concourse Map pins parking, gates, restrooms, family restrooms, an Accessible Restroom category and concessions.

Inside the Venue

Features	Information Available on Website	Available at Venue	Notes
Dedicated Accessible Entrance	Yes	Yes	All entrances and exits are accessible throughout the stadium.
Street Level Access and Automatic Doors	Yes	Yes	All entrances and exits are accessible throughout the stadium.
Security Checkpoint	Yes	Yes	All fans are screened by walk-through metal detectors. You only need to take large metal objects out of your pockets; phones, wallets, belts, watches, keys and change can stay on you. All bags are inspected. Anyone who prefers not to go through metal detection is offered a physical pat down by a security representative instead. Security may also ask you to empty your pockets and remove your hat.
Use of Mobility Aids	Yes	Yes	Wheelchairs are available at all gates on a first come, first served basis to take you to and from your seat. They cannot be kept at the seat during the game, and you can ask Fan Services to send one to bring you from your seat back to a gate. Reservations are not accepted. If you bring your own wheelchair you can check it at an entry gate. Trained service dogs are permitted, and so are miniature ponies; comfort dogs are not. A dog must sit on your lap or under your seat, and if it is too large the Fan Services Center can issue accessible seats on the concourse level if any are free.
Accessible Seating (Theater)	Yes	Yes	Accessible seating is located on every level of the ballpark in these sections: Field Box Back 140, 142, 144, 146, 148, 149, 150, 151, 152, 153, 154, 155, 156, 157, 158, 159, 160, 162, 163, 164 Lower Box 128, 129, 130, 131, 134, 136, 138, 165, 167, 169, 170, 171, 172, 174, 175, 176, 178 Lower Reserved Bullpen 101 Lower Reserved 103, 111, 113 Bleacher 182, 183 Club 328, 344 Family Deck 304, 309, 316 Upper Box 427, 428, 432, 470, 474, 475 Upper Reserved 434, 440, 442, 448, 459, 463, 464, 469 View Box 451, 453, 455, 457 Upper Box Outfield 411, 412, 416, 417, 422, 423, Standing Room Only 177, 406, 407

Location

2401 Ontario St, Cleveland, OH 44115

Getting To and From

Find essential details on parking, drop-off points, and accessibility to make your visit smooth and hassle-free.
Check the table below for more information.

Features	Information Available on Website	Available at Venue	Notes
On Site Parking Garage or Lot	Yes	Yes	The Cleveland Guardians utilize The Gateway East Garage (650 Huron), managed by City of Cleveland which is the nearest garage for patrons and is located adjacent to Progressive Field and Rocket Mortgage Field Hous. The Gateway East Garage offers accessible spaces to be utilized by vehicles that have an accessible placard displayed as well as a parking pass (purchased in advance or day of when available). There are many surface lots and parking garages within a short distance to the ballpark that also offer accessible spaces for guests in need.
Drop Off/Pick Up Lanes/ Ride Share	Yes	Yes	Guests may drop off and pick up along the curb lane off of Ontario Street.
Off site Parking	Yes	Yes	Many surface lots and parking garages within a short distance of the ballpark also offer accessible spaces for guests who need them. More than 8,000 parking spaces sit near the Rapid Transit stations, and ParkMobile is offered for reserving a space in advance.
Accessible Entrance	Yes	Yes	The ballpark states that all entrances and exits are accessible throughout the stadium. Two ramps are drawn on the official seating diagram, one on the Ontario Street side and one beside the East 9th Street escalator. Accessible ticket windows are listed: window one at the Left Field Gate, all six kiosks outside the exit gate at the Right Field Gate, and both kiosks outside the Infield gate next to the Fan Services Center.
Site Map/Floorplan	Yes	Yes	Two official maps exist. The seating diagram marks three gates, two ramps, two escalators, stairs and the bridge to the garage. The interactive Concourse Map pins parking, gates, restrooms, family restrooms, an Accessible Restroom category and concessions.

Inside the Venue

Get to know what to expect indoors—from seating layouts to restrooms and concessions.

Features	Information Available on Website	Available at Venue	Notes
Dedicated Accessible Entrance	Yes	Yes	All entrances and exits are accessible throughout the stadium.
Street Level Access and Automatic Doors	Yes	Yes	All entrances and exits are accessible throughout the stadium.
Security Checkpoint	Yes	Yes	All fans are screened by walk-through metal detectors. You only need to take large metal objects out of your pockets; phones, wallets, belts, watches, keys and change can stay on you. All bags are inspected. Anyone who prefers not to go through metal detection is offered a physical pat down by a security representative instead. Security may also ask you to empty your pockets and remove your hat.
Use of Mobility Aids	Yes	Yes	Wheelchairs are available at all gates on a first come, first served basis to take you to and from your seat. They cannot be kept at the seat during the game, and you can ask Fan Services to send one to bring you from your seat back to a gate. Reservations are not accepted. If you bring your own wheelchair you can check it at an entry gate. Trained service dogs are permitted, and so are miniature ponies; comfort dogs are not. A dog must sit on your lap or under your seat, and if it is too large the Fan Services Center can issue accessible seats on the concourse level if any are free.
Accessible Seating (Theater)	Yes	Yes	Accessible seating is located on every level of the ballpark in these sections: Field Box Back 140, 142, 144, 146, 148, 149, 150, 151, 152, 153, 154, 155, 156, 157, 158, 159, 160, 162, 163, 164 Lower Box 128, 129, 130, 131, 134, 136, 138, 165, 167, 169, 170, 171, 172, 174, 175, 176, 178 Lower Reserved Bullpen 101 Lower Reserved 103, 111, 113 Bleacher 182, 183 Club 328, 344 Family Deck 304, 309, 316 Upper Box 427, 428, 432, 470, 474, 475 Upper Reserved 434, 440, 442, 448, 459, 463, 464, 469 View Box 451, 453, 455, 457 Upper Box Outfield 411, 412, 416, 417, 422, 423, Standing Room Only 177, 406, 407

Onsite Accessibility

Learn about ramps, elevators, restrooms, and other accessible features available during your visit

Features	Information Available on Website	Available at Venue	Notes
Restrooms	Yes	Yes	Restrooms are located conveniently at all levels of the ballpark. Family restrooms are located in Lower First Aid at section 125, First Aid on the Upper Deck at section 550, Section 546, on the Family Deck near Section 316 and all restrooms located inside the Kids Clubhouse.
Elevators	Yes	Yes	Elevators Located at section 159 (Ontario) of the Main Concourse for Suites and Upper Concourse access. This is the only elevator that goes to the Upper Deck. Located at section 149 (Carnegie), for Suites and Club Seats Located at section 117 (East 9th Street), for Family Deck, Kids Clubhouse access and 300 level suites. These elevators only go to the 4th level.
On-Site Dining	Yes	Yes	All concession stands are described as accessible, and guests are encouraged to speak to the nearest ballpark representative for help. Dietary options are listed in the Ballpark app and cover gluten free, vegetarian and kosher, with a gluten free menu at section 171. Peanut-free suite days are sold for fans with severe peanut allergies, in a suite cleaned thoroughly before the game. Delaware North is the exclusive concessionaire, and The Corner Bar is a two-storey space with nearly 40 local and craft beers.
Theater, Auditorium, etc. (Museum)	Yes	Yes	The ballpark runs tours and private events, and names several enclosed spaces: the Discount Drug Mart Champions Club, The Corner Bar with its climate-controlled rooms and retractable glass walls, and the Uncrustables Kids Clubhouse, which holds the Sensory Room along with family restrooms, lactation rooms and outdoor bleacher-style seating overlooking the field.

Our Guidelines

1. Make Accessibility Info Easy to Find - Dedicated Website Accessibility Page

Clearly post detailed accessibility information online, covering parking, entrances, interior pathways, site plans, and more.

2. Include All Mobility Devices

Consider walkers, canes, crutches — not just wheelchairs. Provide specifics for a variety of mobility needs. Include people who use different devices in the conversation.

3. Go Beyond ADA Compliance

ADA is the minimum. Strive for real-world accessibility through thoughtful design and ongoing improvements.

4. Visibility = Accessibility

If disabled visitors aren't present, barriers may exist. Transparency and preparation are the keys to inclusion. Empower everyone to attend.

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